Ruslan Shuvalov
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Ruslan Shuvalov

EU-based product manager. Product, growth and AI automation for B2B and FinTech.

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Curriculum Vitae

Ruslan Shuvalov — Senior Product Manager CV

B2B SaaS · FinTech · Growth · Monetization · AI Automation. Based in Portugal, available across the EU and remotely.

Download CV (PDF) rdshuvalov@gmail.comLinkedIn

Summary

Senior Product Manager with 7+ years of work across B2B SaaS, FinTech and consumer products. I've grown ARPU, user base and new revenue lines, shipped AI-assisted workflows that removed real manual work, and taken new products from idea to recurring revenue.

Most of my work is in data-heavy and operationally complex products — onboarding, verification, payments, integrations, pricing and support. Technical background lets me work closely with engineering and design realistic AI/automation solutions.

Core skills

Product StrategyProduct DiscoveryProduct AnalyticsMonetizationActivation & RetentionOnboardingFunnel OptimizationA/B TestingStakeholder ManagementRoadmap PrioritizationGo-to-market0 → 1 Product

Selected results

+90%
ARPU growth
Monetisation & funnel work
3k → 9k
Active users
Activation & retention
2.5d → 6h
Support resolution
AI-assisted workflows
+$35k/mo
Sub-product turnaround
from −$7k/mo in 6 months
60%+
Pilot retention
0-to-1 B2B SaaS pilot
22
Pilot clients
Early go-to-market

Experience areas

Worked across product, growth and operations in B2B SaaS, FinTech, banking, payments and retail analytics. Owned outcomes end-to-end — from problem framing and discovery to shipped features, instrumentation and iteration.

AI / Automation projects

Designed AI assistants, LLM workflows and internal tools that reduce manual work in support, analytics, research and operations. Examples include AI-assisted customer support (resolution time 2.5 days → 6 hours), pricing optimization for retail, and internal RAG-based knowledge tools.

Product cases

Selected case studies with the problem, approach and shipped outcome.
AI Automation

AI Support Automation: Resolution Time 2.5 Days → 6 Hours

LLM tier-1 assistant in a regulated FinTech platform. 46% fewer manual tickets, 43% more volume handled.

Result · • 46% fewer manually handled requests. • SLA: 2.5 days → 6 hours. • 43% more requests handled.
Data & Pricing

Monetisation Rebuild: +90% ARPU in B2B SaaS

Repackaged a dealership SaaS around workflow value and built in-product upsell.

Result · • ARPU +90%. • Behaviour linked to revenue drivers via dashboards.
Growth

Scaling Adoption: 3,000 → 9,000 Active Users, Quarterly Revenue $195k → $380k

Removed checkout and onboarding friction, aligned product, marketing and sales on one funnel. 3× users, ~2× quarterly revenue.

Result · • Active users: 3,000 → 9,000. • Quarterly revenue: $195k → $380k (3 months).
Growth

SaaS Sub-Product Turnaround: −$7k → +$35k per Month

Took a loss-making e-commerce sub-product to $35k/month in 6 months; added cloud fiscal services as a new revenue line.

Result · • −$7k → +$35k/month in 6 months. • 120 → 300 clients. • +$11k/month new revenue stream.
Data & Pricing

Pricing Optimisation SaaS: 0 → 22 Pilots, 60%+ Retention

Defined ICP and value proposition for a B2B pricing optimisation SaaS, ran fast discovery, and shipped an MVP with a lean team (2 engineers + sales). Built roadmap and financial model to support early GTM and fundraising readiness.

Result · • 22 pilot clients launched. • 60%+ retention. • Early subscriptions signed.
Growth

Enterprise Analytics Platform: Adopted by 15,000 Employees

Built an internal analytics platform in a large enterprise: aligned requirements across 7 divisions, delivered leadership reporting, and shipped a product adopted by 15,000 employees through feedback-driven iteration.

Result · • Launched analytics platform. • Adopted by 15,000 employees.
Analytics Tool

A/B Pricing Optimiser: Public Streamlit Tool for SMB Pricing Tests

Self-serve tool: upload price-test data, get a statistical verdict and a price recommendation. Live and public.

Result · • Public demo shipped (Streamlit). • End-to-end build + deployment delivered.
AI Automation

Whisper Call Analysis Pipeline: Sales Calls → Next-Day Coaching

Batch pipeline: call recordings → transcripts → structured insights → script recommendations by the next morning.

Result · • Working pipeline: audio → recommendations.
Internal Tool

CRM for a Renovation Contractor: Profitability per Client

Replaced spreadsheets with a lightweight CRM that shows margin per client and per project.

Result · • CRM replaces spreadsheets. • Profitability analytics per client/project.
B2B SaaS

Taking Over a Product Mid-Quarter Without Putting Delivery at Risk

How a structured AI-supported knowledge handover protected delivery, improved revenue planning and surfaced critical discovery gaps.

Result · Delivery protected; revenue plan recalibrated.
Data & Pricing

When BI Can't Answer the Question: Building a Decision-Ready View from Raw Data

How I connected fragmented behavioural, customer and financial data to identify priority segments and create a reusable decision layer.

Result · Two priority customer segments, testable hypotheses and validated logic moved into the dashboard environment.
View all cases

Domains

B2B SaaSFinTechBankingPaymentsRetail AnalyticsPricing OptimizationAI AutomationLLM WorkflowsRAGInternal Tools

Tools

AmplitudeMixpanelSQLLooker / dashboardsFigmaNotionLinear / JiraClaudeAWS BedrockOpenAI APILangChainn8n / Make

Location & work authorization

Based in Lisbon, Portugal. Available for hybrid roles in Lisbon and remote roles across the EU.

Open to: Senior Product Manager · Product Lead · Growth Product Manager · B2B SaaS Product Manager · FinTech Product Manager · AI Product Manager · AI Automation Product Manager.

Education

Master's degree in Automated Data Processing and Control Systems — MEPhI (National Research Nuclear University).

Hiring a Senior Product Manager? Let's talk.

Contact meDownload CV (PDF)LinkedIn